A List Beats Kicking Yourself in the Rear

Have you wanted to kick yourself  because you forgot to pack something? When I began my career in the 70’s, my boss taught me the value of a list. His example was simple. He told about packing for a trip and forgetting his “good” shoes.  He discovered it the next...

How to Create a Lasting Memory for Your Guest

In the eighties, I had seven people working for me selling construction equipment to dealers. I would travel with each one in their territory. I learned more from them than they did from me. I have one particular memory of that time. Paul represented us in Western New...

Evaluate Your Presentation … For $7.00

Being evaluated is part of a Toastmasters International club meeting. Each speaker is assigned an evaluator who completes a form in a manual and delivers a 3 ½ minute talk about the speaker’s effort. The evaluators are offering an opinion, based upon their knowledge...

Say My Name

“Remember that a man’s name is to him the sweetest and most important sound in any language.”  – Dale Carnegie Have you had the good feeling of running into someone, and they address you by your name, even though you’ve not seen them in quite awhile or you only...

Stand Up – Speak Up – Shut Up

Please…stop talking. Have you been in an audience listening to a speaker who doesn’t know he is finished? You are done listening, but the speaker is not done talking. Another timing situation is that the speaker and his or her content are still engaging. You might...