by Tom Hailey | May 21, 2017
Pause Button We’ve heard that counting to ten can help us diffuse our anger. Doing a Google search on that brings up differing opinions of researchers about the effectiveness of that technique. Some say it can make things worse by dwelling on the problem during that...
by Tom Hailey | May 14, 2017
A Beach Encounter This past week I enjoyed vacation time on the beach. Our condo rental came with beach chairs and umbrellas. One day Karen and I were seated next to a couple, and the man was, shall we say, talkative. My idea of reading time was abandoned to listen to...
by Tom Hailey | May 7, 2017
Does It Matter Do you wonder if protocol and business manners matter? Consider your participation in groups such as a church congregation, a military unit, a civic or social club, where you are going or went to school, an association, a sports activity, or where you...
by Tom Hailey | Apr 30, 2017
Oops. That was embarrassing. Have you ever said something or done something that was an embarrassment to you, your organization and your Mother? Years ago, my wife and I attended an Association conference in Palm Springs. The board of director’s dinner was an elegant...
by Tom Hailey | Apr 23, 2017
Last week I wrote about Toastmasters and how it gave me a weekly booster shot of stage time. That kept my confidence level up in front of the room, resulting in a job promotion and involvement with public speaking to my team and at power equipment dealer meetings....
by Tom Hailey | Apr 16, 2017
Panic, Again Last week I wrote about how I panicked during a book report, took the Dale Carnegie course at age seventeen, and gained the confidence to go to college. After completing that course, it was ten years later before I needed to stand and speak to a...